FAQs Archive | Page 13 of 17

Q: Can I trust Afirmo with confidential information?

Yes, absolutely. Afirmo looks after your confidential information and we adhere to our privacy policy . We use Amazon Web Services (AWS) as our cloud service provider. AWS have bank grade security systems to protect your data.

Q: When is the best time to start using Afirmo?

Any time you are ready. Why wait? You can use Afirmo’s Business set up Tools when you are ready to set up your business. You can set up as a sole trader, partnership or a company. You can set up your business at any point online with Afirmo. When your business has been set up you can start capturing business set up costs on your Afirmo profile. You can use Afirmo's automated Tax Module as soon as you have set up your business including processing GST refunds for any set up costs.

Q: Can Afirmo help me learn more about running my business?

Yes, absolutely. Check out Afirmo’s Learning Hub on Afirmo.com – there are many free resources there to help you get started and to help you scale your business.

Q: I have a great business idea, but I don’t have a business yet – is Afirmo right for me?

Yes, Afirmo is here for you for your entire business journey, from the moment you have that great idea, to getting your business IRD number, your NZBN, getting a logo, a website, invoicing, quotations, and insurance and tax management. We are with you every step of the way. Sign up today and get that idea out of your head and into reality.

Q: If I use Afirmo will my accountant stop talking to me?

Only if you want them to! You can use Afirmo and still use your accountant if you want to, or you can use Afirmo's Tax Specialists and Accountants to help you with tax questions and file your income tax and GST returns for you. You choose.

Q: Does Afirmo have a mobile app to download?

The Afirmo app is a web-app, which means it’s an app that is available via the internet. We are working on a dedicated mobile app that can be downloaded from the app store (apple) or the Google Play (iOs).